Privacy Policy

Last updated November 2, 2026

Aqua Lights is a holiday lighting brand operated by Aqua Cleaning ("Aqua Lights," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and share information when you visit aqualightsnc.com, submit a form, request a quote, communicate with us, or use our residential or commercial Christmas lighting services ("Services").

Information we collect

Information you provide

Your name, phone number, and email address
Your service address and details about your property
The services you are interested in, how you heard about us, and any notes you share
Photos or details you send us for your design or mockup
Appointment details and your communications with us
Payment-related details, which are handled by third-party payment processors. We do not store full card numbers.

Information collected automatically

Device and browser information
IP address and general location, such as city and state
Pages visited and basic usage information
Information from cookies and similar technologies

How we use information

To prepare quotes and lighting mockups
To schedule and perform installation, maintenance, removal, and storage
To communicate about your quote, appointments, and service updates
To send service reminders, review requests, and occasional promotions, when permitted
To improve our website, operations, and customer experience
To maintain business records, protect against fraud, and meet legal obligations

How we share information

We do not sell your personal information. Because Aqua Lights operates under Aqua Cleaning, your information may be shared within that business and may appear in its systems and messages. We may also share information with:

Service providers that help us operate, including website hosting, forms, customer management and messaging tools, analytics, and payment processors
Authorities or other parties when required by a court order, subpoena, or other lawful request
Professional advisors, such as accountants and attorneys, as needed for business purposes

We will not share the mobile phone number or text-messaging consent you give us with third parties for their own marketing purposes.

Our quote form

Our quote form is provided by Rotor, a third-party service, and your submission goes directly to it. The form uses Google reCAPTCHA to help prevent spam and may use analytics provided through Rotor. These providers may process information about your device and your use of the form under their own privacy policies.

Cookies

We and our providers may use cookies and similar tools to enable website features, remember preferences, and understand how the website performs. You can control cookies through your browser settings. Blocking them may affect some features, including the quote form.

Data retention

We keep information only as long as necessary to provide Services, maintain business records, resolve disputes, and meet legal or accounting requirements.

Data security

We take reasonable steps to protect your information, but no system is completely secure. Please don't send sensitive information, such as full payment details, by email or text.

Your choices and rights

Depending on where you live and applicable law, you may ask us to give you access to or correct your information, delete it (subject to legal and recordkeeping obligations), or stop sending you marketing communications. To make a request, contact us using the details below. We may need to verify your identity first. You can opt out of text messages at any time by replying STOP.

Children's privacy

Our website and Services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will take reasonable steps to delete it.

Links to other websites

Our website links to third-party websites, such as Google and Aqua Cleaning's website. Their own policies apply, and we are not responsible for the privacy practices of third parties.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new "last updated" date.

Contact us

Aqua Lights
Phone: (919) 813-7560
Website: aqualightsnc.com